1. Intruduction

This Privacy Policy explains how FAIRYDREAM EVENTS AND TOURS PVT LTD (“FairyDream”) collects, processes, stores and protects personal data of:

• Wedding couples/hosts in India

• International guests

• All registered users and visitors of the website

on www.enjoyafairytale.com.

We are committed to handling your data in accordance with applicable Indian data protection laws, as well as general international standards (including GDPR principles for users from the EU).

By using our platform, you confirm that you have read and understood this Privacy Policy.

2. Data controller & data processors

Data controller:
FAIRYDREAM EVENTS AND TOURS PVT LTD, Pune, India

Data processors:
Third-party service providers such as cloud hosting providers (e.g., Google Cloud), payment processors, email systems, and customer support tools.

Our website is operated on a secure cloud infrastructure.

3. Personal data we collect

Depending on whether you use the platform as a guest or host, we may collect the following data:

A. Personal information

• Name

• Email address
  

• Phone number

• Country of residence

• Address

B. Account information

• Login details (email, encrypted password)

• Profile information

C. Event & Booking information

• Wedding details (location, dates, rituals, number of guests, descriptions)

• Contact person “guest buddy” (name, email, phone number)

• Booking details (number of days, number of guests, fees paid)

D. Payment data

• Guests: Credit card information (processed only through PCI-compliant payment processors; FairyDream does NOT store full card details)

• Hosts: Bank details if a host contribution has been selected

E. Uploaded media

• Photos and videos

• Wedding images

• Any content voluntarily submitted via forms

F. Automatically collected technical data

• IP address

• Browser and device information

• Cookies

• Usage behavior on the website

4. Legal basis for processing

We process your personal data based on:

• Consent (registration, uploading media)

• Contract performance (booking and payment processing)

• Legitimate interests (platform security, service improvement, fraud prevention)

• Legal obligations (financial and compliance regulations)

You may withdraw your consent at any time.

5. How we use your data

For guests

• Creating and managing your user account

• Processing bookings

• Connecting you with the host and guest buddy

• Sending confirmations, event details and reminders

• Providing customer support

• Secure payment processing

For hosts

• Publishing the wedding event

• Connecting hosts with guests

• Sending booking notifications

• Supporting payouts (where applicable)

For all users

• Improving platform functionality

• Ensuring security and preventing misuse

• Communicating important updates

• Using uploaded media (with consent given in the terms & conditions)

6. Data sharing

A. Between hosts & guests

To organize the wedding experience, the following data is shared:

• Name

• Email address

• Phone number

B. Guest buddy

Receives the same information as the host.

C. Service providers

Only when necessary:

• Cloud hosting (e.g., Google Cloud)

• Payment processors

• Email providers

• Customer support tools

• Analytics tools

All providers are obligated to protect your data.

Important:

We never sell personal data.

D. Legal requirements

We may disclose data if required by Indian law.

7. Use of photos & videos

By uploading media or participating in a FairyDream event, you consent to FairyDream:

• Storing your media

• Displaying it on our website

• Sharing it on social media

• Using it for marketing purposes

You may withdraw your consent at any time.
Upon request, we will delete your media unless legal retention rules apply.

Additionally, we use royalty-free photos, videos and graphic assets from Pexels, Pixabay and Freepik.
These stock media files are used solely for design and illustration and are not linked to any personal user data.

8. International data transfers

Because we work with international guests and global service providers, data may be processed outside India.
We ensure that appropriate safeguards are in place.

9. Data retention

We retain personal data:

• For as long as your account is active

• Thereafter only as required by law

Media is retained until consent is withdrawn.
Financial data may be stored for up to 8 years, in accordance with Indian regulations.

10. Data security

We employ comprehensive technical and organizational security measures, including:

• TLS/SSL encryption

• Secure server infrastructure

• Password hashing

• Access controls

• PCI-compliant payment processing

• Regular security audits

However, no system can guarantee absolute protection.

11. Your rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Request correction

• Request deletion of your account

• Withdraw consent

• Request data portability

Contact us anytime: contact@enjoyafairytale.com

12. Protection of minors

Our platform is intended only for individuals 18 years or older.
We do not knowingly collect data from minors.

13. Contact

FAIRYDREAM EVENTS AND TOURS PVT LTD
Pune, Maharashtra, India
contact@enjoyafairytale.com

For any questions or concerns regarding data protection, you may contact us at any time.
We respond to all inquiries as quickly as possible.